Skill Acumen Inc. ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order. In rare cases due to unforeseen events, (e.g. extreme weather, unusual spikes, etc.), these shipment-processing times may be delayed.
We have tie-ups with several reputed courier agencies in accordance to their location based expertise, which deliver parcels on our behalf. However, Proof of signature may not be possible for all deliveries. It is the responsibility of the customer to be available for receipt of the package. In the event that the customer is not available, the package may be left at the destination address at the discretion of the carrier.
We would like to bring it to your notice here, that in order to help our esteemed clients in taking an informed decision regarding any product which interests them, we have ensured that all relevant information regarding our products is mentioned right next to the products that are displayed on our website. We request you to go through the details carefully. This will ensure a speedy and hassle-free service to you and also minimize the chances of refunds/replacements at a later stage. We value our association with you and would like to assure you of our commitment to you.
If, however, for some reason you do not want the product, it has to be refused without opening it, at the time of delivery only. We will refund the amount of your order, excluding handling charges.
We strongly recommend that the opening of the package be videotaped in front of the courier company representative. In case of a defective item, this clip can be uploaded within 24 hours of the receipt of goods, on the company site at skillacumeninc@gmail.com in for our later reference. This will simplify and hasten up the process of refund. Under normal circumstances, the delivery will be deemed to have been done.
We do not accept product exchange requests in a later time frame.